Should You Offer a Discount or Should Clients Ask? A Real Talk for Women Entrepreneurs

In the world of business, pricing is not just about numbers — it’s about value, confidence, and communication. For many women entrepreneurs, especially in Africa, navigating how to price your services and when (or whether) to offer discounts can be tricky.

Recently, during a conversation with another businesswoman, I mentioned that when I give a quote and a client can’t afford it, I expect them to ask for a discount. She responded, “Sometimes you need to give hints that you’re open to negotiation.”

That sparked this article — because it highlights a real issue many of us face.

The Expectation: “If You Can’t Afford It, Just Ask”

As a service provider or product seller, many of us price our offerings based on:

  • Our time
  • Our skill
  • Our investment
  • Market value

If someone can’t afford the price, it feels only fair they should say, “I love your work, but it’s a bit out of my budget — can you offer a discount?”

Real Example 1: Beauty Business Owner in Lagos

A makeup artist in Lagos shared how a bride ghosted her after getting a quote. Months later, the bride admitted she had really wanted to book but felt awkward asking for a lower price.

“If she had just asked, I would have offered a simpler package within her budget. But I can’t read minds,” the MUA said.

The Reality: “Not Everyone Feels Comfortable Asking”

In contrast, some clients might:

  • Be shy
  • Feel embarrassed
  • Worry they’ll look ‘cheap’ if they ask
  • Think your price is fixed with no room for flexibility

This is especially common in African cultures where direct confrontation or negotiation can be uncomfortable, particularly between women.

Real Example 2: Catering Business in Accra

A caterer in Accra said she started losing small clients until she began adding this line at the end of her quotes:

“If this quote is above your budget, let me know — I may be able to suggest some adjustments.”

She noticed more clients responded, and it led to more bookings — even if the order was slightly smaller.


The Middle Ground: Be Clear, But Kind

As women entrepreneurs, we don’t need to undersell ourselves. But we also don’t need to build walls around our pricing.

Here’s how you can find the balance:

When Quoting:

Use phrases like:

  • “This is my standard rate. If you’re working within a specific budget, I’m happy to see what’s possible.”
  • “Let me know if you’d like a more flexible package.”
  • “Prices are based on the full scope, but we can always simplify if needed.”

If You’re the Client:

Don’t be afraid to say:

  • “This is a bit above my budget — are there any options within X amount?”
  • “I love your work, but I was hoping for something more affordable. Is that possible?”

Most businesswomen will appreciate your honesty and try to meet you halfway.

Final Thoughts

Discounts are not a sign of weakness, and asking for one isn’t begging. It’s part of doing business — respectfully and transparently.

As women, especially in Africa’s fast-growing business scene, we can create a culture where value is respected, but so is open communication.

So next time someone gives you a quote that’s a stretch — ask. And if you’re the one quoting, don’t be afraid to leave a little door open.

What’s your take?
Do you prefer clients to ask for a discount, or do you offer one upfront when you sense they need help? Share your experience in the comments — let’s help each other grow.

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